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Privacy Policy

Personal Information We Collect

What We Collect and How:

  • As You Browse: We automatically gather certain information from your device like your web browser, IP address, time zone, and cookies. While you navigate our site, we track the pages you view, how you got to our site, and your interaction with the site. We call this "Device Information."
  • Using Technologies:
    • Cookies: Small data files on your device or computer, often with a unique identifier. Learn more about cookies and how to disable them at allaboutcookies.org.
    • Log Files: Track site actions and collect data like your IP address, browser type, Internet service provider, referring/exit pages, and timestamps.
    • Web Beacons, Tags, Pixels: Electronic files used to record how you browse the Site.
  • Making a Purchase: When you buy something, we collect details like your name, billing and shipping addresses, payment information (including credit card numbers), email, and phone number. This is "Order Information."

"Personal Information" in this policy refers to both Device and Order Information.

How Do We Use Your Personal Information?

Order Information Usage:

  • For processing orders, including payment, shipping, and order confirmations.
  • To communicate with you.
  • To screen for potential risk or fraud.

Device Information Usage:

  • To identify potential risk and fraud (especially your IP address).
  • To improve and optimize our site (like analyzing how customers browse and interact with the Site and evaluating our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use it as described above.

Do Not Track

Please note that our site does not change its data collection and use practices when your browser sends a Do Not Track signal.

Your Rights

If You're in Europe:

  • You can access, correct, update, or request deletion of your personal information.
  • Contact us to exercise these rights.
  • Note: We process your information to fulfill contracts (like orders) or for our legitimate business interests. Your information will be transferred outside Europe, including to Canada and the United States.

Changes to This Policy

We may update this policy occasionally to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact Us

For more info about our privacy practices, questions, or complaints, please email us at support@pawandpillow.com.